Aug 162012
 

I miss customers.

There, I admit it.

Cyclocross.com hasn’t launched yet, but I’ve already exchanged emails with three customers looking for bikes. And I’m not in sales. Whatever it is that’s wrong with me, I really like helping people buy bikes.

Which isn’t to say it’s easy. I’m sitting near our company’s customer service guys these days, and I promise they’re fielding some strange stuff. And yes, the expressions on their faces as they speak to people trying to return year-old tires exactly resembles the positively elated CS agent at the top of this point.

We’re really in the home stretch for the new site launch at this point. Can’t wait.

And lest anyone think I’ve backburnered Danzig, I’ve carved out a good bit of room for the shock placement at this point. I’ve made my bearings enormous here, too. The idea was to create a worst-case scenario in terms of clearances and placement, but now it’s time to look at some actual numbers and see where some material can be shaved. I also think the final upper link design is going to be pretty cool. Uber minimal.

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